"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy Brandeis University.
Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.
Look inside to discover:
How to plan, conduct, and measure Powerful Conversations;
Using the Tower of Power as a tool in coaching;
The four Cs of Trust—clarity, caring, consistency, and commitment
Five strategies to satisfy—and keep—your best employees
Tools to turn the company grapevine from a poisonous plant into a pathway for learning
Determining your leadership competencies through the Leadership Assessment Instrument
Targeting Passionate Champions to drive an Agenda for Change.
Leaders across the country are praising POWERFUL CONVERSATIONS:
"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University.
"Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods.
"In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc.
"In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions.
"A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.
Author: Phil Harkins
Hardcover:
224 pages
Company: McGraw-Hill
(1999-06-07)
ISBN: 0071353216
List Price: $24.95
Amazon Price: $9.99
Used Price: $0.69
This case describes the evolution of an IT architecture for Prudential Chamberlain Stiehl Realtors (PCSR), a 14 office, 250 sales agent real estate firm located in Southeast Michigan.
Author: Andrew Bordhers, Bob Mills
Digital:
16 pages
Download: PDF
Company: Idea Group Publishing
(2002-01-01)
(2002-07-15)
List Price: $15.00
Amazon Price: $15.00
This digital document is an article from Mortgage Banking, published by Mortgage Bankers Association of America on July 1, 2005. The length of the article is 3358 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details
Title: Prudential's formula: prudential mortgage capital Co., Newark, New Jersey, is coming off of a record year in originations with just shy of $8 billion in volume. Part of the secret comes in being a multifaceted lending operation.
Author: Steve Bergsman
Publication: Mortgage Banking (Magazine/Journal)
Date: July 1, 2005
Publisher: Mortgage Bankers Association of America
Volume: 65 Issue: 10 Page: 60(6)
Distributed by Thomson Gale
Author: Steve Bergsman
Digital:
12 pages
HTML
Company: Mortgage Bankers Association of America
(2005-07-01)
(2005-07-26)
List Price: $5.95
Amazon Price: $5.95